請將這篇中文翻譯為英文

Abstract: With the current development of China's reform and opening up, China's domestic economic development by leaps and bounds. Foreign culture has been rapidly spread in China. The Western as a representative of a foreign culture, more rapid method of development is prevalent in the country. The face of the many hotels and restaurant building, food competition between the internal surge. To the many hotels or restaurants stand out, you need good management. Specifically, to the restaurant is of paramount importance in various job responsibilities, the details of each position will affect the restaurant is operating smoothly. For this particular position on the responsibilities of the various self-Western On, indicating its importance.

Key words: Western self-help welcome regional bar waiter bartender dining table

I. Foreword

With the continuous development of China's opening up, foreign to the people who travel to China to visit the growing prosperity of the tourism industry has gradually developed, the hotel industry has seen a rapid development. As the saying goes: Food is, and Western food as a foreign food culture in China is increasingly prosperous and attract more foreign tourists, but in many hotels can move forward better and faster, high-quality service is essential. But good service is due to quality management, and good management is the specific responsibilities of each position to be able to get good protection. So I want to study this subject is the Western all post duties. That might let me know during the internship as a case of self-Western analysis of various posts roles.

Second, management Welcome to Taiwan

(A) the importance of Welcome

Welcome as the lobby of the important positions related to the importance of the restaurant. When guests enter the restaurant, the first thing to see is welcome, good or bad quality of service of a restaurant, the first impression from the greeter at the reception began to understand. Face it like a restaurant, like the first time, you can determine eligibility.

(B) The main duties Welcome

1, familiar with the reception the day program, this transfer should be checked before work.

Before opening dinner, welcome reception for the day should be well prepared. Such as: Morning session in advance to confirm the day room with early check-in and the situation on the need to call back or send details as early as the guests do the registration. Turn shift the transfer time should read this, leave the task to complete the early morning. Secondly, the need familiar with the reservation for lunch and dinner (including ordering guest name, arrival time, seat and contact information, etc.).

2, shuttle guests, ordering phone reception.

When the guests to restaurant meals, welcome the first time took the initiative will need to warm service (hello, asked if the guests have a reservation and the name, etc.), Block lead for the guests will be transferred to the guests settled in the region after the waiter, by the Regional waiter service to complete the remaining work. Welcome Welcome Desk also need to accept standing room room telephone, room to room number, the number of dishes name, time, payment method must be implemented very well and guests felt the sincere service.

Third, the management of buffet

(A) of the buffet layout

Self-west of dinner, the buffet's design is very important. It relates to the guests feel good or bad, is to determine the restaurant taste and grade standards, it is the key to good and bad management. Buffet usually by a few large regions: the hot dishes area, cold dish area, seafood stalls, Japan file (sushi stalls), barbecue stalls, noodle, beverage area, porridge and fruit stalls area. These dishes separate but closely linked with each other, not only to make guests feel a reasonable distribution, but also let guests feel the sumptuous dishes. This will attract more visitors to come to dinner.

(B) of the buffet service

Buffet service is very important to please the guests can also be an important magic weapon. General will arrange for two or more complete dining table waiter service. Specifically, costly staff responsibilities are:

1 dining table collation of Health. In the opening side, the cheap staff dining table should be cleaned up in all areas of health. During the opening dinner plate and vegetables should be alert to the folder is clean and promptly replaced if dirty.

2, adequate utensils ready. Opening side to prepare buffet meals in the folder, the bottom plate ready to open when food supplies or replaced at any time. Ready, the meal and the dishes were dishes folders correspond gracefully.

3, open during the meal service. Money and staff in addition to good health, etc. dining table, but also take the initiative to serve our guests, introduced the day's dishes passion to help customers take food and to help put the guests in the seats.

4, good meal service received. Each received 10 minutes before meals, money and staff to be timely to remind the guests. If guests have any needs, they should try to meet and get to help customers in need of food. And all ready, the meal will be buffet folders and dirty dishes clean room for processing full recovery.